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PagerDuty

Arcade toolkit · docs.arcade.dev

The Arcade PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, on-call schedules, teams, services, and escalation policies.

Capabilities

  • Incident management — retrieve, list (with filters for status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
  • On-call & scheduling — list on-call entries, schedules, and escalation policies; fetch individual policies by ID.
  • Teams, users & services — list and look up teams (with members and linked resources), users, and services; fuzzy-search users by name or email; retrieve individual records by ID.
  • Activity feed — list log entries showing incident triggers, acknowledgments, escalations, and resolutions across the account.
  • Identity — retrieve the authenticated user's PagerDuty profile including contact and notification summaries via Whoami.

Tools16

  • Pagerduty_GetEscalationPolicy

    Get a single escalation policy by ID.

  • Pagerduty_GetIncident

    Get a single incident by ID.

  • Pagerduty_GetService

    Get a single service by ID.

  • Pagerduty_GetTeam

    Get a single team by ID including members and linked resources.

  • Pagerduty_ListEscalationPolicies

    List escalation policies.

  • Pagerduty_ListIncidents

    List incidents with optional status, urgency, service, team, and time filters.

  • Pagerduty_ListLogEntries

    List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.

  • Pagerduty_ListOncalls

    List on-call entries with optional filters.

  • Pagerduty_ListSchedules

    List schedules.

  • Pagerduty_ListServices

    List services with optional name search.

  • Pagerduty_ListTeams

    List teams.

  • Pagerduty_ListUsers

    List users.

  • Pagerduty_ReassignIncident

    Reassign an incident to a specific user without changing its status.

  • Pagerduty_SearchUsers

    Search users using local fuzzy matching on name/email.

  • Pagerduty_UpdateIncidentStatus

    Update an incident's status (acknowledge, resolve/close, or reopen).

  • Pagerduty_Whoami

    Get the authenticated PagerDuty user's profile with contact and notification summaries.